General questions about taxx.lu

• After the payment, is it possible to change the tax return free of charge?

  After payment, you can correct the data on your tax return free of charge. Make the changes, save and download the PDF again.Popular

• How does taxx.lu work?

  Learn how taxx.lu works to streamline your tax filing process with our detailed guide.Popular

• What can I deduct in my Luxembourg tax return?

  Discover what you can deduct in your Luxembourg tax return with our detailed guide.Popular

• What is taxx.lu ?

  Find out what taxx.lu is and how it can simplify your tax filing process with our clear overview.Some readers

• Is the data entered by the user verified and corrected if an error occurs?

  If you choose one of our ‘Plus’ or ‘Premium’ offers, a member of our team will fully verify your tax return. You will receive an email as soon as the review is complete and the download is available. Click here to see our Offers and Rates!Some readers

• How can I simulate a tax return?

  To simulate a tax return free of cost, log in to your taxx.lu account and initiate a new empty tax return. Proceed to complete the tax return from beginning to end by providing all required information. Navigate through each section and save your progress by clicking on 'Save and continue'. The tax result for your simulation will be displayed at the conclusion in the 'Result' section. (https://storagFew readers

• Webinar - How to file your tax return on taxx.lu?

  Watch this webinar to learn how to file your tax return on taxx.lu. https://www.youtube.com/watch?v=XqXQgj1zPiUFew readers

• How much does taxx.lu cost ?

  Please check out our different offers here: https://www.taxx.lu/pricing?locale=enFew readers

• How do I download my completed tax return?

  Once paid, you can download your completed declaration and the corresponding appendices in the Results category. Depending on your situation, you can download form 100 or form 163. Both completed forms are available. It is then up to you to sign your declaration and send it to the tax authorities with the corresponding appendices.Few readers

• Why use taxx.lu?

  taxx.lu streamlines the process of completing your Luxembourg tax return, offering a hassle-free experience. Effortless Time-efficientFew readers

• After downloading the tax return from taxx.lu, the data is incorrect. What should I do?

  This is not a condition of taxx.lu but the official documents from the tax authorities. If your PDF is empty when you print it or if the amounts are incorrect (millions/thousands), download the PDF again from taxx.lu and open it in Adobe Acrobat Reader. If you do not have Adobe Acrobat Reader, you can download it free of charge here: https://get.adobe.com/fr/reader/Few readers

• What are the advantages of taxx.lu?

  taxx.lu makes your life easier by simplifying the completion of your Luxembourg tax return! Stress-free Time-savingFew readers

• Who can use taxx.lu?

  Few readers

• Can I file tax returs for someone else on my taxx.lu account?

  Yes, you can file tax declarations for another person via your client account on taxx.lu, in particular for close relations such as family members or people you are assisting. However, the signature and explicit agreement of the taxpayer concerned are required to finalise and submit the tax return on their behalf.Few readers

Support

• Does taxx.lu also offer tax advice?

  No, taxx.lu does not offer tax advice. For specific tax questions taxx.lu can put you in contact with a partner fiduciary. Simply write us at help@taxx.luSome readers

• How can I contact your team if I have a question?

  You can contact us directly on the site using the instant messaging fuction in the bottom right corner. You can also contact us by email at the following address: help@taxx.luSome readers

• Does taxx.lu offer a telephone service?

  No, we do not offer telephone support.Some readers

• What should I do if I can't download my form in PDF format?

  Please contact us via email : help@taxx.luFew readers

Payment

• After the payment, how long does it take until the tax return is available?

  If you have chosen our "Standard" offer, you can upload your tax return directly after your payment in the ‘Result’ form. On the other hand, if you have chosen our "Plus" or "Premium" offers, you can download your tax return as soon as our team has completed the verification, which can take up to 7 working days from the date of your payment. You will receive an email as soon as the review is complete and downloading is possible. Please check your spam mails regularly. (https://storaPopular

• What are the possible payment methods?

  On taxx.lu you can only pay by credit card.Some readers

• When does the payment take place?

  In the last form (Result) you can see the amount of tax receivable or payable. This is when you will be able to make the payment in order to access your completed tax return in PDF format to send it to your tax office.Few readers

• What are the advantages of the different rates?

  To access your completed tax return (PDF version), you will need to select one of our offers. taxx.lu offers a range of deals and rates: The "Standard" rate : With our "Standard" package, you will have access to your completed tax return (form 100, 163 and attachments). What's more, you'll benefit from a personaliseFew readers

• What type of payment is it?

  It is a one-off payment per tax return. It is not a monthly or annual subscription.Few readers

• Can I upgrade after I have chosen a rate?

  Yes, you can upgrade your chosen rate at any time. Here are the advantages of the various tariffs -https://help.taxx.lu/en/article/what-are-the-advantages-of-the-different-rates-h7xkbh/Few readers

• Where can I find my referral code?

  Once you have paid one of our rates in the “Results” category, you will find your referral code at the bottom of the page.Few readers

• Where can I indicate my coupon code?

  If you have a discount coupon, you can indicate in the « Result » category under "I have a coupon!".Few readers

• Can I pay by any other method than credit card?

  Yes, if you do not wish to use a credit card or if you do not have one, please contact us by email at help@taxx.lu. We will provide you with an invoice. To speed up processing, please also send us the following information: Last name First name Address Email address Chosen taxx.lu Package (Standard, Plus, Premium) Info: Once you have received and paid your invoice, please send us a payment confirmation. This will enable us to give you access to your documents or the services forFew readers

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