taxx.lu FAQ
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Articles on:User Account
Change email address, change password, data protection...

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Account
  • How can I delete my account on taxx.lu ?
    You must first log in to your taxx.lu account and then go to the settings. At the bottom of the page you will find the function "Delete my account". All your data will be irreversibly deleted !Few readers
Email Address
  • How can I change my email address ?
    First you need to log in to your taxx.lu account, then go to the settings. At the top of the page you will find the function "Change the email address". Then under "Confirm changes", please enter your password and click on "Update".Popular
  • Why can I no longer access my account?
    When you create an account on taxx.lu, you will receive an email with a link to confirm your email address. If you have not confirmed your email address within 3 days, you will no longer be able to log in to your taxx.lu account. The "Forgot your password?" option will not solve the problem. You must click on the "Didn't receive confirmation instructions?" option and then please follow through with the steps that will be shared with you: (https://storage.crisp.chat/users/helpdesk/website/Few readers
Password
  • What do I do if I have forgotten my password?
    Go to the homepage and click on "Login" or "Do you have an account? Login now!" A new page opens and you will find at the bottom the function "Forgot your password ?"Popular
  • How can I change my password?
    To change your password, you have to use the "Forgotten password" function. You will receive an email in which you will have to click on a link to change your password. (if you can't find the email, check your spam as well).Some readers
Data
  • Is data protection on taxx.lu guaranteed?
    Yes, data protection is guaranteed on taxx.lu. Data protection is a very important subject for us and that is why we never pass on your personal data to third parties without your consent. If you delete your account, all data will be deleted and cannot be restored. You can find more information about data protection here : https://taxx.lu/data-protectionFew readers

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