Q: What is the deadline for sending in my tax return?

Tax return 2023 : <ul> <li>You have until 31 December 2024 to submit your tax return or annual statement. </li> </ul> **For previous tax returns : ** <ul> <li>It is no longer possible to submit them unless you are obliged to do so!</li> </ul> || If you are obliged to do so, you can still file your 2018, 2019, 2020, 2021 and 2022 returns on taxx.lu.

Q: After the payment, how long does it take until the tax return is available?

If you have chosen our "Standard" offer, you can upload your tax return directly after your payment in the ‘Result’ form. On the other hand, if you have chosen our "Plus" or "Premium" offers, you can download your tax return as soon as our team has completed the verification, which can take up to 7 working days from the date of your payment. You will receive an email as soon as the review is complete and downloading is possible. Please check your spam mails regularly. <img src="https://storage.crisp.chat/users/helpdesk/website/1c5fc819171ffd00/snip2024071710_1bs03b5.png" alt="" />

Question 1

How do I transfer my tax return to myguichet.lu? (Only F100 NOT for F163!)

Accepted Answer

A few clarifications before transfering your tax return to myguichet :

You will need a Luxtrust product to sign.
Do not modify the tax return or change the name of the document.
Please note! Form 163 (annual statement) cannot be send via myguichet.
You must also submit the PDF containing all your documents (attachments) as well as any additional forms (F190, F700, F152…etc).

| First go to the myguichet.lu website and click on "Log in". Then log in with your device and your login. Click on "New procedure".

| Then add the PDF of the Form 100 that you have downloaded from taxx.lu.

Add PDF

| Then click on "Add a supporting document" to add the PDF of your attachments. If you need to add any other form (F190, F700, F121), please also add it as supporting document.

Supporting document

| Then click on "Sign" and follow the instructions on the site.

Your options:

If you each have a myguichet account, send it once from each account (so that you end up with both signatures)
Print out the last page of the tax return, sign it toge

Question 2

Which are the tax-deductible insurances?

Accepted Answer

Life insurance
Accident insurance
Disability / incapacity insurance
Unemployment insurance
Outstanding balance insurance (Single premium)
Outstanding balance insurance (Annual premium)
Health insurance
Liability insurance
Car insurance (only civil liability and protected diver)
Home insurance (only civile liability)

Question 3

What do I do if I have forgotten my password?

Accepted Answer

Go to the homepage and click on "Login" or "Do you have an account? Login now!" A new page opens and you will find at the bottom the function "Forgot your password ?"

Question 4

How can I change my email address ?

Accepted Answer

First you need to log in to your taxx.lu account, then go to the settings. At the top of the page you will find the function "Change the email address". Then under "Confirm changes", please enter your password and click on "Update".

Question 5

What is the deadline for sending in my tax return?

Accepted Answer

Tax return 2023 :

You have until 31 December 2024 to submit your tax return or annual statement.

**For previous tax returns : **

It is no longer possible to submit them unless you are obliged to do so!

|| If you are obliged to do so, you can still file your 2018, 2019, 2020, 2021 and 2022 returns on taxx.lu.

Question 6

After the payment, how long does it take until the tax return is available?

Accepted Answer

If you have chosen our "Standard" offer, you can upload your tax return directly after your payment in the ‘Result’ form.

On the other hand, if you have chosen our "Plus" or "Premium" offers, you can download your tax return as soon as our team has completed the verification, which can take up to 7 working days from the date of your payment. You will receive an email as soon as the review is complete and downloading is possible. Please check your spam mails regularly.

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